Converging Knowledge Management, Training and e-learning: Scenarios to Make it Work
Дата
Авторы
Efimova,Lilia
Swaak,Janine
Journal Title
Journal ISSN
Volume Title
Издатель
Journal of Universal Computer Science
Аннотация
Описание
Companies are starting to recognise synergies between knowledge management, training and e-learning programs, but a closer look reveals that these integration ideas are rarely implemented in practice. The goal of this paper is to provide a starting point for collaboration between corporate KM and HR/learning teams by mapping existing practices of linking KM, training and e-learning efforts. We provide an overview of experiences and future ideas of collaboration derived from several studies, group them in three themes and then illustrate each theme with a scenario. The first theme gives examples of using HR and training instruments to support knowledge management. The second theme represents cases of using KM methods (namely a community of practice) to support HR learning management efforts. The last theme describes how KM and HR/learning teams could work on joint initiatives. Then we discuss the added value of the scenarios and propose further practical steps and research directions.
Ключевые слова
knowledge management , training , e-learning , scenarios