Evaluation of On-line Help

dc.creatorHenin,Ise
dc.date1998
dc.date.accessioned2024-02-06T12:49:27Z
dc.date.available2024-02-06T12:49:27Z
dc.descriptionThis paper looks at a variety of on-line help systems and at guidelines for their design, and indentifies general problem-solving strategies which are important for the effectiveness and usability of on-line help. The lack of a suitable evaluation instrument is identified and a questionnaire to address this need is developed: the On-line Help Evaluation Checklist. The new instrument is to assist instructional designers (who develop courses that require computer problem-solving skills of the target audience) to assess the adequacy of a tool's on-line help. The instrument is subsequently applied to the evaluation of software tools to be used in a first-year, university-level course on instructional instrumentation.
dc.formattext/html
dc.identifierhttps://doi.org/10.3217/jucs-004-04-0449
dc.identifierhttps://lib.jucs.org/article/27489/
dc.identifier.urihttps://openrepository.mephi.ru/handle/123456789/7368
dc.languageen
dc.publisherJournal of Universal Computer Science
dc.relationinfo:eu-repo/semantics/altIdentifier/eissn/0948-6968
dc.relationinfo:eu-repo/semantics/altIdentifier/pissn/0948-695X
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightsJ.UCS License
dc.sourceJUCS - Journal of Universal Computer Science 4(4): 449-460
dc.subjecton-line help
dc.subjectevaluation
dc.subjectinstructional design
dc.subjectnavigation
dc.subjecthypertext
dc.titleEvaluation of On-line Help
dc.typeResearch Article
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