The Benefits of Knowledge Management - Results of the German Award "Knowledge Manager 2002"
Дата
Авторы
North,Klaus
Hornung,Tina
Journal Title
Journal ISSN
Volume Title
Издатель
Journal of Universal Computer Science
Аннотация
Описание
In the paper the applications to the 2002 Knowledge Management Award are discussed in relation to measuring the benefits of KM. It is concluded that benefits of KM initiatives depend on the KM approach taken.
Ключевые слова
knowledge management , balanced scorecard , measurement of benefits