Supporting Informal Collaboration in Shared-Workspace Groupware

dc.creatorGutwin,Carl
dc.creatorGreenberg,Saul
dc.creatorBlum,Roger
dc.creatorDyck,Jeff
dc.creatorTee,Kimberly
dc.creatorMcewan,Gregor
dc.date2008
dc.date.accessioned2024-02-06T12:56:33Z
dc.date.available2024-02-06T12:56:33Z
dc.descriptionShared-workspace groupware has not become common in the workplace, despite many positive results from research labs. One reason for this lack of success is that most shared workspace systems are designed around the idea of planned, formal collaboration sessions — yet much of the collaboration that occurs in a co-located work group is informal and opportunistic. To support informal collaboration, groupware must be designed and built differently. We introduce the idea of community-based groupware (CBG), in which groupware is organized around groups of people working independently, rather than shared applications, documents, or virtual places. Community-based groupware provides support for three things that are fundamental to informal collaboration: awareness of others and their individual work, lightweight means for initiating interactions, and the ability to move into closely-coupled collaboration when necessary. We demonstrate three prototypes that illustrate the ideas behind CBG, and argue that this way of organizing groupware supports informal collaboration better than other existing approaches.
dc.formattext/html
dc.identifierhttps://doi.org/10.3217/jucs-014-09-1411
dc.identifierhttps://lib.jucs.org/article/29060/
dc.identifier.urihttps://openrepository.mephi.ru/handle/123456789/9710
dc.languageen
dc.publisherJournal of Universal Computer Science
dc.relationinfo:eu-repo/semantics/altIdentifier/eissn/0948-6968
dc.relationinfo:eu-repo/semantics/altIdentifier/pissn/0948-695X
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightsJ.UCS License
dc.sourceJUCS - Journal of Universal Computer Science 14(9): 1411-1434
dc.subjectawareness
dc.subjectcommunity-based groupware
dc.subjectreal-time interaction
dc.subjectgroupware
dc.titleSupporting Informal Collaboration in Shared-Workspace Groupware
dc.typeResearch Article
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