Modelling and Implementing Pre-built Information Spaces. Architecture and Methods for Process Oriented Knowledge Management
Дата
Авторы
Böhm,Karsten
Engelbach,Wolf
Härtwig,Joerg
Wilcken,Martin
Delp,Martin
Journal Title
Journal ISSN
Volume Title
Издатель
Journal of Universal Computer Science
Аннотация
Описание
Process-oriented Knowledge Management aims to provide adequate information for employees, especially in weakly structured and information-intensive business processes. Beside a technical software solution, which uses a pre-structured, context-aware and collaborative information space that combines processes, domain specific semantic structures and document parts, this requires a methodology to model the process and other context-dimensions, such as roles. Moreover, a guideline and clear service modules are necessary to introduce process-oriented Knowledge Management in companies, especially in small and medium-sized enterprises (SME). Such solutions were developed in the cooperative research project PreBIS (Pre-Build Information Space).
Ключевые слова
modelling method , introduction method , context-awareness , information retrieval , ontology , collaborative filtering , business processes , knowledge management